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FAQ

Browse our commonly asked questions. If you are still unsure about something, call us or send a message and we will answer it properly.

Commonly asked

Questions, answered

  • 01 Do I need a referral to see an Osteopath?

    You don’t need a referral from another health professional. Just call to enquire to book an appointment.

  • 02 Can my Doctor or other Health Professionals refer me?

    Yes. GPs and other health professionals refer their patients to osteopaths where they believe this intervention would be appropriate.

  • 03 Would I be able to bring along a chaperone or a friend?

    You are welcome to ask a friend or relative to accompany you and be present throughout your appointment.

  • 04 Can treatment costs be claimed back on the Health Insurance?

    Osteopathy is frequently covered by most insurance companies. I do not presently deal with insurers directly so please consult with your provider whether the claims for osteopathic treatment will be covered.

  • 05 How do I know if an osteopath is registered?

    By law, all osteopaths must be registered with the General Osteopathic Council. You can use their on-line register search to check if your osteopath is registered. Here is my Registration

  • 06 Do you have parking?

    Yes you can park on the drive.

  • 07 What is your complaints procedure?

    If you have a complaint or concern about any aspect of your treatment, please let me know as soon as possible. Below is the link to the complaints page.

    Complaints procedure

Enquire

  • Speak to a friendly reception member about an initial consultation.
  • 7.00am – 7.00pm
  • Send us a message via our contact form.
  • Speak to our AI Assistant in the bottom right corner to answer whatever questions you may have.
  • Browse our FAQ if you have any questions.
Contact us

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437 Westdale Lane
Mapperley
Nottingham
NG3 6DH

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