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FAQ

Browse our commonly asked questions. If you are still unsure about something, call us or send a message and we will answer it properly.

Commonly asked

Questions, answered

  • 01 Do I need a referral to see an Osteopath?

    You don’t need a referral from another health professional. Just call to enquire to book an appointment.

  • 02 Can my Doctor or other Health Professionals refer me?

    Yes. GPs and other health professionals refer their patients to osteopaths where they believe this intervention would be appropriate.

  • 03 Would I be able to bring along a chaperone or a friend?

    You are welcome to ask a friend or relative to accompany you and be present throughout your appointment.

  • 04 Can treatment costs be claimed back on the Health Insurance?

    Osteopathy is frequently covered by most insurance companies. We do not presently deal with insurers directly so please consult with your provider whether the claims for osteopathic treatment will be covered.

  • 05 How do I know if an osteopath is registered?

    By law, all osteopaths must be registered with the General Osteopathic Council. You can use their on-line register search to check if your osteopath is registered.

  • 06 Do you have parking?

    Yes you can park on the drive.

  • 07 What is your complaints procedure?

    If you have a complaint or concern about any aspect of your treatment, please let me know as soon as possible. Below is the link to the complaints page.

    Complaints procedure

Enquire

  • Speak to a friendly reception member about an initial consultation.
  • Mon to Thu 7.00am – 7.00pm, Fri until 6.00pm
  • Send us a message via our contact form.
  • Speak to our AI Assistant in the bottom right corner to answer whatever questions you may have.
  • Browse our FAQ if you have any questions.
Contact us

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437 Westdale Lane
Mapperley
Nottingham
NG3 6DH

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