The really boring stuff

Privacy Policy

Your privacy and trust are paramount to us. This policy sets out what we collect, why, and what you can ask us to do about it. Last updated: February 2024.

In short

Welcome to Notts Osteopathy. This Privacy Policy describes how we collect, use, disclose and safeguard your information when you visit https://www.nottsosteopathy.co.uk/ — and when you come to see us.

Please read it carefully to understand our practices regarding your information and how we treat it.

1. Information we collect

Personal identification information: name, email address, phone number and other contact details, when you make an appointment, contact us through our website, or subscribe to our newsletter.

Health information: specific health-related information you volunteer for the purpose of obtaining osteopathy services.

Technical information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to reach this website.

2. How we use it

To provide and maintain our services, including monitoring how the service is used.

To manage your appointments and give you care suited to you.

To communicate with you: answering your enquiries, comments and requests; providing support; and sending technical notices, updates, security alerts and administrative messages.

To improve and optimise our website and services.

For marketing and promotional purposes — only if you have agreed to hear from us that way.

3. Who we share it with

Our employees and affiliates, where they need the information to process it on our behalf or to provide the services available on our website.

Where we have to, to comply with a legal obligation, to protect and defend the rights or property of Notts Osteopathy, to prevent or investigate possible wrongdoing in connection with the service, or to protect the personal safety of users of the service.

Third parties such as service providers and partners who help us run our website, conduct our business or serve our patients — and only where they agree to keep the information confidential.

4. How we keep it safe

We are committed to protecting the security of your personal information. We take reasonable precautions and follow industry best practice to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

5. Your rights

You have rights under data protection law in relation to your personal data. These include the right to:

Request access to the personal data we hold about you.

Request correction of the personal data we hold about you.

Request erasure of your personal data.

Object to our processing of your personal data.

Request that we restrict the processing of your personal data.

6. Cookies

Our website uses cookies to help personalise your experience. You can accept or decline them. Most browsers accept cookies automatically, but you can usually change your browser settings to decline them if you prefer — some parts of the site may then work less well.

7. Changes to this policy

We may update this Privacy Policy from time to time. We will tell you about any changes by posting the new policy on this page, and we will let you know by email and/or a prominent notice on our website before the change takes effect.

8. Contact us

If you have any questions about this Privacy Policy, please get in touch.

By phone: 0747 124 8330

By email: info@nottsosteopathy.co.uk

By post: 437 Westdale Lane, Mapperley, Nottingham, NG3 6DH

Or through the contact page on this website.

By using our website you consent to this Privacy Policy and agree to its terms.

Enquire

  • Speak to a friendly reception member about an initial consultation.
  • 7.00am – 7.00pm
  • Send us a message via our contact form.
  • Speak to our AI Assistant in the bottom right corner to answer whatever questions you may have.
  • Browse our FAQ if you have any questions.
Contact us

Book an appointment

437 Westdale Lane
Mapperley
Nottingham
NG3 6DH

Click the button and book your appointment with our easy-to-use clinic booking system.

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